01. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Client"), and E and H Trading (Pty) Ltd (Registration Number: 2025/380328/07) ("Company", "we", "us", or "our").

By engaging our digital engineering, marketing, SEO, or corporate compliance services, or by utilizing our website, you agree that you have read, understood, and are bound by all of these Terms. If you do not agree, you are expressly prohibited from using our services.

02. Scope of Digital Services

E and H Trading provides high-performance web architecture, SEO matrices, digital advertising deployment, and compliance documentation. All services are governed by the specific Service Level Agreement (SLA) or initial project brief agreed upon prior to commencement.

• Timelines: Delivery schedules are estimates. We are not liable for delays caused by the Client's failure to provide required assets, feedback, or approvals in a timely manner.
• Scope Creep: Any structural or design requests outside the bounds of the original SLA will be subject to additional billing at our standard hourly engineering rates.

03. Financial Architecture & Payments

To maintain our operational infrastructure, we strictly enforce the following financial protocols:

• Deposits & Invoicing: Unless otherwise stipulated in an SLA, development projects require a non-refundable upfront deposit before structural work begins.
• Settlement: All invoices must be settled in full prior to the final deployment, server migration, or handover of digital assets and compliance manuals.
• Suspension of Service: We reserve the absolute right to suspend website hosting, pause advertising campaigns, and withhold administrative access if accounts fall into arrears.

04. Algorithmic & Third-Party Disclaimer

The digital footprint landscape is heavily influenced by third-party monopolies (e.g., Google, Meta, Cloudflare). Therefore:

• No Guarantee of Ranking: While we deploy elite SEO architectures, we cannot guarantee specific algorithmic placements, search rankings, or lead volumes, as these are controlled by proprietary third-party algorithms.
• Ad Account Policies: We are not liable for the suspension, restriction, or banning of social media or Google ad accounts caused by the Client's industry, past policy violations, or third-party automated flagging.

05. Intellectual Property & Ownership

Pre-Deployment: All server-side logic, custom code, strategic architectures, and design files remain the exclusive intellectual property of E and H Trading until the final invoice is paid in full.

Post-Deployment: Upon final settlement, the Client assumes ownership of their final website deliverables. However, E and H Trading retains the right to utilize the finalized project architecture in our customer portfolio and marketing materials, unless a strict Non-Disclosure Agreement (NDA) is executed prior to commencement.

06. Limitation of Liability & Indemnification

Under no circumstances shall E and H Trading, its directors, employees, or contractors be liable for any direct, indirect, consequential, exemplary, incidental, or punitive damages, including but not limited to:

• Loss of corporate profit or revenue due to website downtime, server outages, or cyber-attacks.
• Loss of market share resulting from algorithmic updates by search engines or social networks.
• Fines or legal actions taken against the Client for their own business practices, product claims, or failure to maintain ongoing statutory compliance.

The Client agrees to indemnify and hold E and H Trading harmless against any claims, liabilities, or expenses arising out of the Client’s use of our digital assets.

07. Governing Law

These Terms shall be governed by and defined following the laws of the Republic of South Africa. E and H Trading and the Client irrevocably consent that the courts of South Africa shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

08. Corporate Contact & Legal Notices

For any legal inquiries, SLA disputes, or to officially terminate a service mandate, please contact our Managing Director directly: